A hotel is an establishment that provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, a swimming pool or childcare. Some hotels have conference services and meeting rooms and encourage groups to hold conventions and meetings at their location. Hotels differ from motels in that most motels have drive-up, exterior entrances to the rooms, while hotels tend to have interior entrances to the rooms, which may increase guests’ safety and present a more upmarket compare cheap hotels image. Basic accommodation of a room with only a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with en-suite bathrooms and climate control. Other features found may be a telephone, an alarm clock, a TV, and broadband Internet connectivity. Food and drink may be supplied by a mini-bar (which often includes a small refrigerator) containing snacks and drinks (to be paid for on departure), and tea and coffee making facilities (cups, spoons, an electric kettle and sachets containing instant coffee, tea bags, sugar, and creamer or milk).
In the United Kingdom a hotel is required by law to serve food and drinks to all comers within certain stated hours; to avoid this requirement it is not uncommon to come across “private hotels” which are not subject to this requirement. However, in Japan the capsule hotel supplies minimal facilities and room space. The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase in tourism worldwide during the last decades of the 20th century, standards, especially those of smaller establishments, have improved considerably. For the sake of greater comparability, rating systems have been introduced, with the one to five stars classification being most common.
“Boutique Hotel” is a term originating in North America to describe intimate, usually luxurious or quirky hotel environments. Boutique hotels differentiate themselves from larger chain or branded hotels by providing an exceptional and personalized level of accommodation, services and facilities. Boutique hotels are furnished in a themed, stylish and/or aspirational manner. Although usually considerably smaller than a mainstream hotel (ranging from 3 to 100 guest rooms) boutique hotels are generally fitted with telephone and wi-fi Internet connections, honesty bars and often cable/pay TV. Guest services are attended to by 24 hour hotel staff. Many boutique hotels have on site dining facilities, and the majority offer bars and lounges which may also be open to the general public. Of the total travel market a small percentage are discerning travelers, who place a high importance on privacy, luxury and service delivery. As this market is typically corporate travelers, the market segment is non-seasonal, high-yielding and repeat, and therefore one which boutique hotel operators target as their primary source of income. A number of hotels have entered the public consciousness through popular culture, such as the Ritz Hotel in London, UK (‘Putting on The Ritz’) and Hotel Chelsea in New York City, subject of a number of songs and also the scene of the alleged stabbing of Nancy Spungen by her boyfriend Sid Vicious. Hotels that enter folklore like these two are also often frequented by celebrities, as is the case both with the Ritz and the Chelsea. Other famous hotels include the Beverly Hills Hotel, the Hotel Bel-Air and the Chateau Marmont, in California, USA, Watergate complex in Washington DC ,the Hotel Astoria in Saint Petersburg, Russia, the Hotel George V and Hôtel Ritz in Paris, Palazzo Versace hotel on the Gold Coast, Queensland, Australia, Hotel Hermitage and Hotel de Paris in Monaco (in the French Riviera) and Hotel Leningradskaya in Moscow. Many hotels can be considered destinations in themselves, by dent of unusual features of the lodging and/or its immediate environment.